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Noticeboard

Practice Training Dates

Click HERE to view the dates the Practice will be closed for training.


Appointments

Fed up of the long wait time? So are we! Please help us to help you - if you are unable to attend your appointment or no longer need it, please contact the surgery immediately so that your appointment is available for your neighbour.

If every person who did not need their appointment any more cancelled it, then there would be at least 58 extra GP appointments and 54 nurse appointments available per month!


Staff Changes

We are delighted to welcome our new receptionist Sam to the team.


We currently have Medical Students working with us.

Medical students may be required to sit in during consultations. If you do not feel comfortable with this, please inform a member of staff when you book your appointment or as soon as possible on arrival. 

For more information on the other type of students we have, please Click Here
Read our Meeting Medical Students leaflet for more information


Are your contact details correct?

Please inform us of any changes to your contact details as soon as possible. If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.

Update your contact details / Update your clinical records


Our Water Dispenser
is supplied by

Car park & alternative transport

Parking is available below the surgery in the multi-storey Delamere Street car park. There are two levels of Council-run parking beneath the surgery building (Levels -2 and -3).  

There is a concessionary rate for patients who have an appointment in the Practice. The parking concession is £1 for up to 2 hours.

There are a number of disabled parking spaces on both levels of the car park, however they are not free. For information on where blue badge holders can park for free, please contact the Council.
Cheshire West and Chester website: www.cheshirewestandchester.gov.uk

There is a free pull in bay at the front of the building. You may park here for collection of prescription and other short trips only. DO NOT park here if you have an appointment as you may be given a parking ticket, if you park here any longer than 10 minutes.

How does it work?carpark

When you drive into the car park, obtain a ticket from the GREEN ticket machine, this is specifically for medical centre patients.

Once you have had your appointment, you must have your ticket validated by any reception. Please note that you only have 20 minutes to pay and exit the car park once your ticket has been validated.  If you require to fill a prescription at the pharmacy in the centre, then please do this first and have your ticket validated at the pharmacy.

Please do not arrive too early for your appointment as you may be charged the full rate if you exceed two hours.


  Alternative Transport 

By Bus

Fountains Health is very close to the bus station and numerous bus stops. For more information on bus routes and timetables please visit www.cheshirewestandchester.gov.uk and choose 'Bus timetables' or alternatively this information will be available from the local bus station.

By Bike

Located in the Fountains Health courtyard. For bicycle routines please visit: www.itravelsmart.co.uk/travel-smart/cycle/

 

Do you have difficulty with transport to and from the surgery?

There are various Community Transport Schemes in place in the Chester area. Further information is available from Cheshire West and Chester Council on 0300 123 7039, or alternatively please visit www.cheshirewestandchester.gov.uk

Chester Area Community Car Scheme

This scheme is operated in the Chester and Malpas area, and is run by Cheshire Community Action. It is available to people who do not have access to private transport and are unable to use public transport to make their journey. There is a a small charge to use this service.
To use this service you need to be a member of the car scheme. Please call 01606 350042 for further information on this service and becoming a member.

PlusBus

This is a door-to-door minibus service for people with mobility problems who cannot access public transport. For bookings, registrations and general enquiries please call 0151 357 4420.


QUESTIONS / SUGGESTIONS?

As part of our consultation with patients, we would be very interested to hear your comments or questions regarding the premises. To provide this feedback please contact the practice at the above address (top right of this web site), via telephone 01244 564319, or via e-mail to northgatevillage.surgery@nhs.net



 
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