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Noticeboard

Practice Training Dates

Click HERE to view the dates the Practice will be closed for training.


Appointments

Fed up of the long wait time? So are we! Please help us to help you - if you are unable to attend your appointment or no longer need it, please contact the surgery immediately so that your appointment is available for your neighbour.

If every person who did not need their appointment any more cancelled it, then there would be at least 58 extra GP appointments and 54 nurse appointments available per month!


Wasted Medicine

Every year millions of pounds worth of prescription medication is wasted across West Cheshire alone. Over the entire country, this is a huge amount of money.

If you are taking medication, please consider the following:

  • Only order what you need
  • Check what's in your prescription bag before you leave the pharmacy
  • Finish your course of medication, even if you start to feel better
  • Don't stockpile medication
  • Review your medicines regularly with your pharmacist and/or GP

We currently have Medical Students working with us.

Medical students may be required to sit in during consultations. If you do not feel comfortable with this, please inform a member of staff when you book your appointment or as soon as possible on arrival. 

For more information on the other type of students we have, please Click Here
Read our Meeting Medical Students leaflet for more information


Are your contact details correct?

Please inform us of any changes to your contact details as soon as possible. If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.

Update your contact details / Update your clinical records


Our Water Dispenser
is supplied by

Our computer system automatically creates a message with the details of your forthcoming appointment. This message is sent by text to the mobile phone number you provide us with either during registration or change of details.


Q Which appointments will I be reminded about by text?

A Text reminders will be sent for appointments with a GP, practice nurse or for a blood test. There are some services offered at the practice by visiting clinicians, and these would usually be excluded from the text reminder service.

Q What happens if I no longer want to receive text reminders?

A When you tell us, either in person at the surgery or on the telephone we will manually remove your mobile phone number from the SMS text service.

Q What if I change my mobile number?

A  Please provide us with your new mobile phone number if you would still like to receive text messages

Q Will you send other information to me by text?

A We may send occasional messages about clinics you might wish to attend, e.g. Seasonal Flu immunisation. We will not send personal medical information, e.g. test results, by text.

Q How secure is this service?

A The information comes from our computer system at the surgery, which is highly secure. Mobile networks are secure and the mobile companies put very strict controls in place to prevent individuals from misusing network technology. It is extremely unlikely an individual text message would be read, and it would take high level system administrator access to do it. Once the message reaches the mobile phone, it is only as secure as you keep your phone.

Q Who can I ask if I have another question?

A Our reception staff will be happy to answer or you can email us at northgatevillage.surgery@nhs.net

 
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