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Noticeboard

Practice Training Dates

Click HERE to view the dates the Practice will be closed for training.


DNA Rate

In January 126 appointments were wasted by patients failing to attend.

Each missed appointment costs the NHS £24.50, so this amounts to £3,000+ gone to waste in just one month, by just one GP practice!

If you are unable to keep your appointment please can you notify the surgery as soon as possible. If we hold your correct mobile number, you can even cancel your appointment via text message.

In January we sent 2726 appointment reminders via text, and took a total of 83 text cancellations. We would like to thank everyone who cancelled an appointment which they no longer required.


Staff Changes

We are delighted to welcome our new receptionist Sam to the team.


We currently have Medical Students working with us.

Medical students may be required to sit in during consultations. If you do not feel comfortable with this, please inform a member of staff when you book your appointment or as soon as possible on arrival. 

For more information on the other type of students we have, please Click Here
Read our Meeting Medical Students leaflet for more information


Are your contact details correct?

Please inform us of any changes to your contact details as soon as possible. If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.

Update your contact details / Update your clinical records


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Latest News

Latest 4 Practice Newsletters:

Winter 2018 Newsletter

Autumn 2018 Newsletter

Summer 2018 Newsletter 

Spring 2018 Newsletter

Find out what the Patient Participation Group (PPG) have been up to:

The PPG is a group of Northgate Village Surgery patient volunteers who attend regular meetings and provide feedback and suggestions on the current services we provide, and help to identify what improvements we can make.

Click Here for more information, and to read the latest minutes. 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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