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Practice Training Dates

Click HERE to view the dates the Practice will be closed for training.

DNA Rate

In January 126 appointments were wasted by patients failing to attend.

Each missed appointment costs the NHS £24.50, so this amounts to £3,000+ gone to waste in just one month, by just one GP practice!

If you are unable to keep your appointment please can you notify the surgery as soon as possible. If we hold your correct mobile number, you can even cancel your appointment via text message.

In January we sent 2726 appointment reminders via text, and took a total of 83 text cancellations. We would like to thank everyone who cancelled an appointment which they no longer required.

Staff Changes

We are delighted to welcome our new receptionist Sam to the team.

We currently have Medical Students working with us.

Medical students may be required to sit in during consultations. If you do not feel comfortable with this, please inform a member of staff when you book your appointment or as soon as possible on arrival. 

For more information on the other type of students we have, please Click Here
Read our Meeting Medical Students leaflet for more information

Are your contact details correct?

Please inform us of any changes to your contact details as soon as possible. If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.

Update your contact details / Update your clinical records

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Repeat Prescriptions


To ensure your prescription is sent to the correct place for collection, please notify us of your chosen choice of pharmacy/collection from reception when requesting your medication.

If you take medication on a long-term basis, you can request your repeat prescription by

  • Post (To the address in the top right corner of our website)

  • Fax - 01244 370762

  • Leaving your re-order slip in our post box located outside of the building by the rotating doors or at reception 

  • Online via Patient Access (If you have not already registered for this service please click on the Patient Access link on our home page)

  • By speaking to a member of the pharmacy team with whom you have signed up with

Please tick all the items that you need on your repeat slip. If you have lost your repeat slip, you can send in a list of the items that you require along with your Name, Address and Date of Birth.

Please note - For your safety and to reduce waste, WE DO NOT TAKE PRESCRIPTION REQUESTS OVER THE PHONE.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.


Should you have any queries regarding your medication please contact Jackie our Medicine Manager who will be happy to help you.

Medication Reviews

Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications. Depending on the prescribed medication a review may be done over the phone.

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