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Practice Training Dates

Click HERE to view the dates the Practice will be closed for training.

DNA Rate

In January 126 appointments were wasted by patients failing to attend.

Each missed appointment costs the NHS £24.50, so this amounts to £3,000+ gone to waste in just one month, by just one GP practice!

If you are unable to keep your appointment please can you notify the surgery as soon as possible. If we hold your correct mobile number, you can even cancel your appointment via text message.

In January we sent 2726 appointment reminders via text, and took a total of 83 text cancellations. We would like to thank everyone who cancelled an appointment which they no longer required.

Staff Changes

We are delighted to welcome our new receptionist Sam to the team.

We currently have Medical Students working with us.

Medical students may be required to sit in during consultations. If you do not feel comfortable with this, please inform a member of staff when you book your appointment or as soon as possible on arrival. 

For more information on the other type of students we have, please Click Here
Read our Meeting Medical Students leaflet for more information

Are your contact details correct?

Please inform us of any changes to your contact details as soon as possible. If we do not hold your correct contact information (address, telephone number and email address) we will not be able to contact you regarding results, referrals and review appointments. We can even send you text reminders for your existing appointments if we have your mobile number.

Update your contact details / Update your clinical records

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Blood Tests

blood_tests_4A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to:

  • assess your general state of health
  • confirm the presence of a bacterial or viral infection
  • see how well certain organs, such as the liver and kidneys, are functioning

A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm. and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The child's hand will be anaesthetised (numbed) with a special cream before the sample is taken.

You can find out more about blood tests, their purpose and the way they are performed on the NHS Choices website.

Have difficulty attending appointments during normal surgery opening hours?

Blood tests are now available in the evenings and at weekends through the Extended Hours service.

To book an appointment please call 0300 123 7743.

Please be aware that you will need to collect a test request form from Northgate Village Surgery in advance.

Phlebotomy at the Countess of Chester Hospital

You can have your blood taken in Outpatients 3 at the Countess of Chester Hospital.  There is a walk-in facility at CoCH which is open Monday to Friday 7.30am – 5.50pm.

You can now also use the new online booking service to book a blood test appointment at the Countess of Chester Hospital. To use this service, go to:

Please be aware that you will need to collect a test request form from Northgate Village Surgery in advance.

Blood Tests for Children & Young People

If anyone under 12 requires a blood test, this must be done at Paediatric Outpatients at the Countess of Chester Hospital.
This is not a drop-in service, so please telephone 01244 365082 to book an appointment.

If anyone aged 12 to 16 requires a blood test, this can either be done here at the Practice or at the Countess of Chester Phlebotomy service.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website