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Welcome to Northgate Village Surgery

Northgate Village Surgery is a friendly well established GP training practice. All our doctors, nurses and administrative staff are proud to offer the highest standard of patient-centred healthcare.

As our Surgery is a teaching practice we occasionally have medical students and junior doctors working with us to further their education. To find out more about the type of training we provide, click here.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side and the drop down menu above. Please have a look around and do send us some feedback if you like.


Staff Changes

Our GP of 10 years, Dr Jeevan Crasta, has been involved in creating an exciting new service to help treat and care for patients in local Nursing Homes. Sadly, this means that he will be leaving Northgate Village Surgery at the end of May 2020 to pursue this further. We wish him all the best in his new endeavour.


Appointments Update

All appointments at the Practice can now only be booked after speaking with a Doctor or Nurse.

If the Doctor or Nurse feels you need to be seen, they will arrange for you to come in.

All routine consultations have either been cancelled or changed to telephone consultations. If you require an appointment you will need to speak with a Doctor or Nurse first.

Wherever possible, please complete an online consultation instead of telephoning by clicking HERE.


Access to the Fountains Health Building

From Monday 30 March the doors will be closed to the Fountains Health building. This is to reduce the spread of Covid-19 through people coming in who don't absolutely have to.

The Practice is still open.

If you have spoken to a clinician and have been booked in for an appointment, please use the buzzers by the front door to gain entry.

If you have been asked to bring in a sample, please use the buzzers by the front door to gain entry. Empty sample pots are available from the Reception desk on the first floor. Please put full sample pots in the post box by the front door wherever possible - make sure that the lid is tightly fastened, your details are written on it, and put it in a plastic bag.

If you need to submit a prescription request or hand in a letter please use the post box by the front door.

Lift access to the building will be affected. You can only use the lift from the car park if you have an appointment at the Practice, and you will need to use the buzzer to gain entry.

We appreciate your patience and co-operation during this time.


Local Support

For a comprehensive guide to local support for Chester residents click HERE.

If you are elderly or vulnerable and are struggling to get food delivered or medicine, please contact the Cheshire West and Chester COVID Response Centre on 0300 123 7031.

Local delivery is available for people who are vulnerable and self-isolating. A list of local shops offering delivery is available HERE.

National Support

The Government have launched a new website to use in finding out what help you can get if affected by coronavirus: www.gov.uk/find-coronavirus-support


Returning to School - Covid-19

GPs are unfortunately not in a position to provide individual risk assessments for children, nor letters to confirm their suitability or otherwise to return to school.

The Cheshire Local Medical Committee (LMC) recommends the following:

1. Children and young people who are considered extremely clinically vulnerable and are shielded should continue to shield and should not be expected to return to school;

2. Children and young people who are considered clinically vulnerable (but not extremely clinically vulnerable) are expected to attend school with strict social distancing measures in place;

3. Children and young people who live with someone who is extremely clinically vulnerable and is shielded, they should only be expected to attend school if strict social distancing can be adhered to and the child or young person is able to understand and follow these instructions;

4. Children and young people who live with someone who is clinically vulnerable (but not extremely clinically vulnerable) are expected to attend school with social distancing measures in place.

For further guidance for parents, please read the LMC letter HERE.


Fit Notes & Covid-19

We cannot issue fit notes to cover you for self-isolation. If you have symptoms of coronavirus and have used the 111 coronavirus service (111.nhs.uk/covid-19) OR if you are living with someone with symptoms of coronavirus, you can get an isolation note at: 111.nhs.uk/isolation-note 

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home due to suspected Covid-19, in accordance with the public health advice being issued by the government.

If you are in an at-risk group and are self-isolating then your employer is responsible for putting arrangements in place for home or remote working. Where this is not possible then you may self-certify and your employer may authorise your absence as per government advice.


Mental Health Support

If you need urgent mental health support, please contact Cheshire & Wirral Partnership (CWP) mental health helpline: 0300 303 3972
This helpline is open 24 hours a day, 7 days a week and is open to people of all ages.

For non-urgent mental health support, please visit www.cwp.nhs.uk/services-and-locations/services/western-cheshire-iapt/self-referral-and-how-to-get-help/ to self-refer to the Silver Cloud mental health service.

Coping strategies for anxious times guide sheet available HERE. Translated copies are available if required.

Mental Health Support - Covid-19

If you have concerns or worries relating to the current Covid-19 pandemic, there is advice and support available from Every Mind Matters campaign dedicated Coronavirus resource: www.nhs.uk/oneyou/every-mind-matters/ 
This includes tips on keeping well while staying at home, and helping to deal with anxiety.


Covid-19 and your information

Click HERE to view the supplementary privacy note on Covid-19 for patients.


Organ & Blood Donation

Did you know that you can register online to become an organ or blood donor?

To register for Organ donation please click HERE.

To register for Blood donation please click HERE.


 


EConsult

(Site updated 28/05/2020)
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