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Welcome to Northgate Village Surgery

Northgate Village Surgery is a friendly well established GP training practice. All our doctors, nurses and administrative staff are proud to offer the highest standard of patient-centred healthcare.

As our Surgery is a teaching practice we occasionally have medical students and junior doctors working with us to further their education. To find out more about the type of training we provide, click here.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the drop down menu above and on through the 'Further Information' links at the bottom of the page. Please have a look around and do send us some feedback if you like.


Skip the queue - get GP advice online by sending us an online consultation. Click the box below to get started!

EConsult

Please note that online consultations can only be submitted from 6am on a Monday to 6.30pm on a Friday. If you have an urgent medical problem whilst we are closed over the weekend please call 111 or visit 111.nhs.uk/.

You will receive a response from the Practice within 72 hours of us receiving your eConsult.


We want to hear from you!

The Northgate Village Surgery Patient Participation Group have created a short questionnaire to get patients thoughts & feedback on changes at the practice and services which we are providing.

To have your say please visit: https://www.surveymonkey.co.uk/r/HKDZNS7


Telephone Calls with a GP

For pre-booked telephone calls with a GP please be aware that they can only ring you once. Please ensure that you are ready, with your phone at hand, and are available to receive a telephone call within the allocated time window.

Please note, due to pressures caused by the pandemic, doctors are only able to deal with one problem per telephone consultation or face to face appointment. 


Proof of COVID-19 Vaccination

If you require proof of vaccination for purposes such as travel, please download the NHS App. Your COVID vaccinations will be displayed in the App if you were vaccinated in England.
If you were vaccination in England and your vaccinations are not appearing on the NHS App, please contact the practice. We will report the issue to the national support team and will contact you with further information.

If you were vaccinated in Wales please contact NHS Wales to get their COVID Pass: https://gov.wales/get-nhs-covid-pass-show-your-vaccination-status-travel
Please provide us with proof of vaccination so we can update your medical records, as notification of vaccination is not currently coming through automatically for patients vaccinated in Wales.

If you were vaccinated outside of the country, please provide us with proof of vaccination so we can update your medical records. Please note that this will not appear on the NHS App or COVID Pass.


Local Support - COVID-19

For a comprehensive guide to local support for Chester residents click HERE.

If you are elderly or vulnerable and are struggling to get food or medicine delivered, please contact the Cheshire West and Chester COVID Response Centre on 0300 123 7031. (open Monday to Friday 8am-7pm and Saturdays 9am-12.30pm)

Local delivery is available for people who are vulnerable and self-isolating. A list of local shops offering delivery is available HERE. For up to date information on local services visit the Live Well Cheshire West website by clicking HERE.

National Support - COVID-19

The Government have launched a new website to use in finding out what help you can get if you are affected by coronavirus: www.gov.uk/find-coronavirus-support


Never too late to come forward for your COVID-19 vaccination (Northgate Village Surgery is no longer undertaking 1st or 2nd vaccinations but you can arrange your appointment as stated below)

Rising COVID-19 infection rates across Cheshire provide a stark reminder of both the importance of vaccination against the virus and the ongoing relevance of the Hands, Face, Space, Fresh Air guidance.  Vaccination is clinically-proven to reduce your risk of getting seriously ill from COVID-19 and your risk of catching or spreading COVID-19. It also provides protection against COVID-19 variants.   Anyone aged 16 or over can arrange their COVID-19 vaccination appointments online via the National Booking System or by calling 119.

Alternatively, you can attend a local walk-in vaccination clinicAcross Cheshire, the following sites are offering walk-in vaccination clinics in the coming days:

  • Hartford Methodist Church, Beach Road, Northwich, CW8 3AB. Friday, October 22nd, Saturday, October 23rd, Tuesday, October 26th, Wednesday, October 27th, Thursday, October 28th (all 9am-6pm) - Pfizer
  • Chester Zoo, Upton-by-Chester, CH2 1EU. Tuesday, October 26th (10am-5pm) - Pfizer and AstraZeneca
  • Middlewich Victoria Hall, Civic Way, Middlewich, CW10 1AS. Thursday, October 28th (2pm-7pm) - Pfizer and AstraZeneca - Friday, October 29th (8am-1pm) - Pfizer
  • Delamere Resource Centre, Delemere Street, Crewe, CW1 2ER. Friday, October 29th (10am-5pm) - Pfizer and AstraZeneca

Please continue to refer to this central webpage for Cheshire's latest walk-in clinic

 

Booster vaccinations – Northgate Village Surgery is currently booking eligible patients who have a six month gap from your second vaccination.  Alternatively you can arrange your appointment via the National Booking System or calling 119

Anyone who received a COVID-19 vaccination during the early stages of the vaccination programme (priority groups 1 to 9) is eligible to receive a COVID-19 booster vaccination.

  • In Cheshire, booster vaccinations are being delivered at dozens of GP and pharmacy-led vaccination centres.
  • The quickest and easiest way to arrange your booster vaccination appointment is online via the National Booking System (or by calling 119).
  • In line with national guidance, there must be at least a six-month gap between your second jab and your booster vaccination.
  • Please be aware that you may be invited to a different vaccination centre this time around and, in some cases, a flu jab may be offered at the same time.

More information about Cheshire’s COVID-19 Vaccination Programme – including booster vaccination eligibility – is available here

Oxford AstraZeneca Vaccine and Blood Clotting

The MHRA is carrying out a detailed review of reports of a very rare blood clotting problem affecting a small number of people who have had the Oxford/AstraZeneca vaccine.

The problem can also happen in people who have not been vaccinated and it's not yet clear why it affects some people.

The COVID-19 vaccine can help stop you getting seriously ill or dying from coronavirus. for people aged 30 or over and those with other health conditions, the benefits of being vaccinated outweigh any risk of clotting problems.

Call 111 immediately if you get any of these symptoms starting from around 4 days to 4 weeks after being vaccinated:

  • a severe headache that is not relieved with painkillers or is getting worse
  • a headache that feels worse when you lie down or bend over
  • a headache that's unusual for you and occurs with blurred vision, feeling or being sick, problems speaking, weakness, drowsiness or seizures (fits)
  • a rash that looks like small bruises or bleeding under the skin
  • shortness of breath, chest pain, leg swelling or persistent abdominal (tummy) pain

Find out more about the COVID-19 Vaccination and blood clotting HERE.


Phlebotomy Appointment Availability 

The practice is starting to resume its Chronic Disease clinics following on from the COVID-19 pandemic. To ensure that we focus on our patients with a Chronic Disease we have taken the decision to reduce our routine blood appointments (phlebotomy). As a result of this action you may be advised when trying to book a routine blood appointment at the practice that you will need to book at the Phlebotomy service at the Countess of Chester Hospital instead.


Exemption from Wearing a Face Covering - COVID-19

Those who have an age, health or disability reason not to wear a face covering should not be routinely asked to provide any written evidence of this. Written evidence includes exemption cards.

There is no legal requirement for you to show an exemption card.

If you would like to use an exemption card you can use the Government exemption cards available to download HERE. You can also download more specific exemption cards HERE & HERE. Some transport providers have produced their own exemption cards which you can print and show to drivers/staff.

As there is no requirement to provide any written evidence to support exemption from wearing a face covering, you do not need to have a letter from your GP to support this.

Government advice on the use of face coverings can be found here: www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#face-coverings


GP Appointments Update - COVID-19

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact where possible and help stop the spread of coronavirus.

Face-to-face appointments are available to all patients, but you will be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. If the Doctor feels you need to be seen, they will arrange for you to come in. If you have coronavirus symptoms please do not attend the Practice.

To ensure patient and staff safety, if you have a booked appointment you must arrive at the time of your appointment - if you are early then the clinical room may not be available, so we may ask you to return at your appointment time.

Wherever possible, please complete an online consultation instead of telephoning by clicking HERE.

Nurse Appointments Update - COVID-19

After several months of running extremely limited nurse clinics, we are now able to offer pre-bookable routine appointments for things such as cervical smears, blood tests and health reviews.

To ensure patient and staff safety, if you have a booked appointment you must arrive at the time of your appointment - if you are early then the clinical room may not be available, so we may ask you to return at your appointment time.

Please note that while we are not currently offering ear syringing appointments, you can still book a telephone consultation with one of our Nurses for advice on how to treat a blocked ear at home.

Our Nurse appointments are currently available to book up to 10 days in advance.



Fit Notes & COVID-19

We cannot issue fit notes to cover you for self-isolation. If you have symptoms of coronavirus and have used the 111 coronavirus service (111.nhs.uk/covid-19) OR if you are living with someone with symptoms of coronavirus, you can get an isolation note at: 111.nhs.uk/isolation-note 

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home due to suspected COVID-19, in accordance with the public health advice being issued by the government.


COVID-19 and your information

Click HERE to view the supplementary privacy note on COVID-19 for patients.


Organ & Blood Donation

Did you know that you can register online to become an organ or blood donor?

To register for Organ donation please click HERE.

To register for Blood donation please click HERE.


 



(Site updated 31/08/2021)
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