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Welcome to Northgate Village Surgery

Northgate Village Surgery is a friendly well established GP training practice. All our doctors, nurses and administrative staff are proud to offer the highest standard of patient-centred healthcare.

As our Surgery is a teaching practice we occasionally have medical students and junior doctors working with us to further their education. To find out more about the type of training we provide, click here.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the drop down menu above and on through the 'Further Information' links at the bottom of the page. Please have a look around and do send us some feedback if you like.


Skip the queue - get GP advice online by sending us an online consultation. Click the box below to get started!

EConsult

You will receive a response from the Practice within 72 hours of us receiving your eConsult.


New Service - Mental Health First

If you are struggling with low mood, depression, stress or anxiety you can get referred directly to the Healthbox Counselling Service without having to speak to your GP first.

The process for getting referred is quick and easy:

  1. Download the referral form HERE
  2. Complete the form and then email it to the Practice at northgatevillage.surgery@nhs.net 
  3. Practice staff will send your referral form on to the Healthbox Counselling Service
  4. A member of the Counselling Team will contact you within 72 hours of them receiving the referral

Local Support - COVID-19

For a comprehensive guide to local support for Chester residents click HERE.

If you are elderly or vulnerable and are struggling to get food or medicine delivered, please contact the Cheshire West and Chester COVID Response Centre on 0300 123 7031. (open Monday to Friday 8am-7pm and Saturdays 9am-12.30pm)

Local delivery is available for people who are vulnerable and self-isolating. A list of local shops offering delivery is available HERE. For up to date information on local services visit the Live Well Cheshire West website by clicking HERE.

National Support - COVID-19

The Government have launched a new website to use in finding out what help you can get if you are affected by coronavirus: www.gov.uk/find-coronavirus-support


COVID-19 Vaccination Programme

The Government has asked the NHS to get ready for a Covid-19 vaccination programme so we can begin offering the vaccine as soon as is it is available.

This is not likely to be in the next few days or weeks, however, and no timeline has yet been set.

Although a vaccine has not yet been approved for use in the UK, we are however, looking at how we might prioritise its delivery when it is.

This might mean that we prioritise the use of the test so that a smaller number of people – who are considered the most vulnerable – will be vaccinated first, with others being offered the vaccine in the new year.

The NHS will follow clinical guidance for who will be vaccinated first. Although there has been a recent and encouraging announcement about the use of a vaccine recently, there is currently no timeline for the roll-out of a vaccine and we will update our information as it becomes available.

In the meantime, we are encouraging people to have their flu vaccination as soon as possible in preparation for this winter. By protecting yourself against the flu virus, you will be also protecting family and friends.

Who will get the vaccine?
The Joint Committee on Vaccination and Immunisation (JCVI) has recently published updated advice on the priority groups to receive COVID-19 vaccine when it becomes available, advising that vaccines should first be given to care home residents and staff, followed by people aged over 80 and health and social workers, before being rolled out to the rest of the population in order of age and risk.

The JCVI will continue to update its advice as more information becomes available on vaccine effectiveness, safety and clinical characteristics. This will in turn be reflected in the NHS’s plans.


Annual Flu Vaccinations - people age 65 and over

We have written to all our patients age 65 and over (or those turning 65 before the end of March 2021) to invite them to attend for a flu vaccination appointment. Our Saturday and off-site clinics for people in this age group have now finished, so if you would like to have your flu vaccination please contact the surgery on 01244 564319 to book in for an appointment during clinic time.

Annual Flu Vaccinations - people age 18-64 at risk

We have written to all our patients who normally have a flu vaccination annually due to an underlying health condition to invite them to attend for a flu vaccination appointment. Our Saturday and off-site clinics for people in this age group have now finished, so if you would like to have your flu vaccination please contact the surgery on 01244 564319 to book in for an appointment during clinic time.

Please only book an appointment if you have received an invitation. If you think you are clinically at risk and require a vaccination, but have not received a letter, please contact the surgery.

Annual Flu Vaccinations - children and young people age 1-17

We have written to the parents/guardians of children with an underlying health condition, and otherwise healthy children age 2 & 3, to invite them to book them in for a nasal spray vaccination.

Please note that if your child does not have an underlying health condition and would normally have their vaccination done in school then they must attend for vaccination at their school. We are not able to provide vaccination in practice.

Flu Vaccinations - people age 50-64 not at risk

This year, due to the coronavirus pandemic, NHS England have recommended that all people age 50-64 receive a flu vaccination. We have written to all our patients age 50-64 who do not normally have a flu vaccination to invite them to attend for a flu vaccination.

We are currently holding two off-site flu clinics at Hoole Community Centre on Wednesday 9 December and Thursday 10 December.

If you fall into this age group and would like to have your flu vaccination, please contact us on 01244 564319 to book in.


Exemption from Wearing a Face Covering - COVID-19

Those who have an age, health or disability reason not to wear a face covering should not be routinely asked to provide any written evidence of this. Written evidence includes exemption cards.

There is no legal requirement for you to show an exemption card.

If you would like to use an exemption card you can use the Government exemption cards available to download HERE. You can also download more specific exemption cards HERE & HERE. Some transport providers have produced their own exemption cards which you can print and show to drivers/staff.

As there is no requirement to provide any written evidence to support exemption from wearing a face covering, you do not need to have a letter from your GP to support this.

Government advice on the use of face coverings can be found here: www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#face-coverings


Staff Changes

We are pleased to welcome our new GPs - Dr E Aron, who started with us in November 2020.

We are also pleased to welcome our newest members of the Patient Services Administration Team - Georgia, Lisa, and our Apprentice Nathan.

To keep up to date with further changes as they occur, regularly check our website or subscribe to our newsletter.


GP Appointments Update - COVID-19

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact where possible and help stop the spread of coronavirus.

Face-to-face appointments are available to all patients, but you will be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. If the Doctor feels you need to be seen, they will arrange for you to come in. If you have coronavirus symptoms please do not attend the Practice.

To ensure patient and staff safety, if you have a booked appointment you must arrive at the time of your appointment - if you are early then the clinical room may not be available, so we may ask you to return at your appointment time.

Wherever possible, please complete an online consultation instead of telephoning by clicking HERE.

Nurse Appointments Update - COVID-19

After several months of running extremely limited nurse clinics, we are now able to offer pre-bookable routine appointments for things such as cervical smears, blood tests and health reviews.

To ensure patient and staff safety, if you have a booked appointment you must arrive at the time of your appointment - if you are early then the clinical room may not be available, so we may ask you to return at your appointment time.

Please note that while we are not currently offering ear syringing appointments, you can still book a telephone consultation with one of our Nurses for advice on how to treat a blocked ear at home.


Access to the Fountains Health Building - COVID-19

From Monday 30 March the doors will be closed to the Fountains Health building. This is to reduce the spread of COVID-19 through people coming in who don't absolutely have to.

The Practice is still open.

If you have been booked in for an appointment, please use the intercom buzzer by the front door to speak to a member of staff who will open the door for you. Please wear a face covering such as a mask or scarf, unless you are exempt.

If you have been asked to bring in a sample, please use the intercom buzzer by the front door to speak to a member of staff who will open the door for you. Empty sample pots are available from the Reception desk on the first floor.
Please put full sample pots in the post box by the front door wherever possible - make sure that the lid is tightly fastened, your details are written on it, and make sure it is inside a plastic bag.

If you need to put in a prescription request or hand in a letter please use the post box by the front door.

Lift access to the building will be affected. You can only use the lift from the car park if you have an appointment at the Practice, and you will need to use the intercom buzzer to gain entry.

We appreciate your patience and co-operation during this time.


Fit Notes & COVID-19

We cannot issue fit notes to cover you for self-isolation. If you have symptoms of coronavirus and have used the 111 coronavirus service (111.nhs.uk/covid-19) OR if you are living with someone with symptoms of coronavirus, you can get an isolation note at: 111.nhs.uk/isolation-note 

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home due to suspected COVID-19, in accordance with the public health advice being issued by the government.


COVID-19 and your information

Click HERE to view the supplementary privacy note on COVID-19 for patients.


Organ & Blood Donation

Did you know that you can register online to become an organ or blood donor?

To register for Organ donation please click HERE.

To register for Blood donation please click HERE.


 



(Site updated 26/11/2020)
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