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Welcome to Northgate Village Surgery

Northgate Village Surgery is a friendly well established GP training practice. All our doctors, nurses and administrative staff are proud to offer the highest standard of patient-centred healthcare.

As our Surgery is a teaching practice we occasionally have medical students and junior doctors working with us to further their education. To find out more about the type of training we provide, click here.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the drop down menu above and on through the 'Further Information' links at the bottom of the page. Please have a look around and do send us some feedback if you like.


Skip the queue - get GP advice online by sending us an online consultation. Click the box below to get started!

EConsult

You will receive a response from the Practice within 72 hours of us receiving your eConsult.


Annual Flu Vaccinations

We are pleased to announce that we now have vaccines available for patients age 65 and over, and are running several Saturday clinics in October for vaccinations.

Due to COVID-19 we want to ensure our patients safety more than ever, therefore the decision has been made to hold our flu clinics this year in the ATRIUM of the Fountains Health building.

The clinics will operate with a one-way system – entry on Delamere Street and exit through the courtyard.

If you are age 65 or over (or are turning 65 this year) you will receive a letter inviting you to attend one of these clinic dates. Please telephone us on 01244 564319 to book in, or alternatively you can book in directly using Online Access.

If you would like to sign up for Online Access to your health records, which allows you to book appointments and request repeat prescriptions, please telephone us on 01244 564319.


Exemption from Wearing a Face Covering - COVID-19

Those who have an age, health or disability reason not to wear a face covering should not be routinely asked to provide any written evidence of this. Written evidence includes exemption cards.

There is no legal requirement for you to show an exemption card.

If you would like to use an exemption card you can use the Government exemption cards available to download HERE. You can also download more specific exemption cards HERE & HERE. Some transport providers have produced their own exemption cards which you can print and show to drivers/staff.

As there is no requirement to provide any written evidence to support exemption from wearing a face covering, you do not need to have a letter from your GP to support this.

Government advice on the use of face coverings can be found here: www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers#face-coverings


Staff Changes

We are pleased to welcome our two new GPs - Dr P Cowley and Dr J Wilkinson. A further GP, Dr E Aron, will be starting with us in November 2020.

In the meantime we are currently employing Locum GPs to support our doctors during this time of change.

To keep up to date with further changes as they occur, regularly check our website or find us on social media.


GP Appointments Update - COVID-19

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact where possible and help stop the spread of coronavirus.

Face-to-face appointments are available to all patients, but you will be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. If the Doctor feels you need to be seen, they will arrange for you to come in. If you have coronavirus symptoms please do not attend the Practice.

To ensure patient and staff safety, if you have a booked appointment you must arrive at the time of your appointment - if you are early then the clinical room may not be available, so we may ask you to return at your appointment time.

Wherever possible, please complete an online consultation instead of telephoning by clicking HERE.

Nurse Appointments Update - COVID-19

After several months of running extremely limited nurse clinics, we are now able to offer pre-bookable routine appointments for things such as cervical smears, blood tests and health reviews.

To ensure patient and staff safety, if you have a booked appointment you must arrive at the time of your appointment - if you are early then the clinical room may not be available, so we may ask you to return at your appointment time.

Please note that while we are not currently offering ear syringing appointments, you can still book a telephone consultation with one of our Nurses for advice on how to treat a blocked ear at home.


Access to the Fountains Health Building - COVID-19

From Monday 30 March the doors will be closed to the Fountains Health building. This is to reduce the spread of COVID-19 through people coming in who don't absolutely have to.

The Practice is still open.

If you have been booked in for an appointment, please use the intercom buzzer by the front door to speak to a member of staff who will open the door for you. Please wear a face covering such as a mask or scarf, unless you are exempt.

If you have been asked to bring in a sample, please use the intercom buzzer by the front door to speak to a member of staff who will open the door for you. Empty sample pots are available from the Reception desk on the first floor.
Please put full sample pots in the post box by the front door wherever possible - make sure that the lid is tightly fastened, your details are written on it, and make sure it is inside a plastic bag.

If you need to put in a prescription request or hand in a letter please use the post box by the front door.

Lift access to the building will be affected. You can only use the lift from the car park if you have an appointment at the Practice, and you will need to use the intercom buzzer to gain entry.

We appreciate your patience and co-operation during this time.


Local Support - COVID-19

For a comprehensive guide to local support for Chester residents click HERE.

If you are elderly or vulnerable and are struggling to get food or medicine delivered, please contact the Cheshire West and Chester COVID Response Centre on 0300 123 7031.

Local delivery is available for people who are vulnerable and self-isolating. A list of local shops offering delivery is available HERE.

National Support - COVID-19

The Government have launched a new website to use in finding out what help you can get if you are affected by coronavirus: www.gov.uk/find-coronavirus-support


Fit Notes & COVID-19

We cannot issue fit notes to cover you for self-isolation. If you have symptoms of coronavirus and have used the 111 coronavirus service (111.nhs.uk/covid-19) OR if you are living with someone with symptoms of coronavirus, you can get an isolation note at: 111.nhs.uk/isolation-note 

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home due to suspected COVID-19, in accordance with the public health advice being issued by the government.


COVID-19 and your information

Click HERE to view the supplementary privacy note on COVID-19 for patients.


Organ & Blood Donation

Did you know that you can register online to become an organ or blood donor?

To register for Organ donation please click HERE.

To register for Blood donation please click HERE.


 



(Site updated 21/09/2020)
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