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URGENT CARE

NHS 111 Service

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

NHS 111 is also available ONLINE - click HERE.

If you have difficulties communicating or hearing, you can call 18001 111 on a textphone, or use the NHS 111 BSL service by clicking HERE.


Accident & Emergency department

If you have an accident or injury which needs urgent medical attention, such as:

  • broken bone/s
  • acute confused state and fits that are not stopping
  • severe bleeding that cannot be stopped
  • severe allergic reactions (such as anaphylaxis)
  • major trauma (such as a road traffic collision)
  • severe burns or scalds

ONLY in genuine emergency call 999

Dial 999 immediately for emergencies such as:

  • choking
  • chest pains
  • stroke
  • breathing problems
  • major trauma (such as a stabbing, shooting, or a fall from height)
  • other serious illness or injury where someone's life is at risk


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website