Long Term Condition Management

At Northgate Village Surgery we operate a recall system which invites patients in for health review appointments to make sure they are getting the most appropriate care for their condition.

These conditions are:

  • Asthma
  • Atrial Fibrillation
  • Coronary Heart Disease
  • Chronic Kidney Disease
  • COPD
  • Dementia
  • Diabetes / Pre-Diabetes
  • Epilepsy
  • Heart Failure
  • Hypertension
  • Learning Disabilities
  • Severe Mental Health Conditions
  • Peripheral Arterial Disease / Peripheral Vascular Disease
  • Rheumatoid Arthritis
  • Stroke / TIA

To find out more about each condition, and associated charities and organisations which can provide additional help and support if you have one of these conditions, please see the list below (conditions listed in alphabetical order). Please be aware that all the services and charities listed below are to be contacted at your own discretion.

There is general health information on a variety of conditions, including those listed above, available through the following links:

https://northgatesurgery.webgp.com/ - information about conditions, and the option to contact us regarding administrative or medical questions.

https://patient.info/ - information about specific conditions, and general health and wellbeing.

https://www.nhs.uk/ - information about health conditions, medicines, general health and wellbeing, and local NHS services.

For an online copy of the PPG's List of Charities and Services click HERE.


Asthma UK is a national charity which provides expert support and advice, and also funds asthma research.
Helpline: 0300 222 5800 Option 1 (Mon to Fri, 9am to 5pm)
E-mail: info@asthma.org.uk
Visit: www.asthma.org.uk

Atrial Fibrillation

AF Association Heart Rhythm Alliance offers information, support and access to treatments for atrial fibrillation.
Tel: 01789 867 502
E-mail: info@afa.org.uk
Visit: www.heartrhythmalliance.org/afa/uk/

Coronary Heart Disease

British Heart Foundation is a national heart charity and has been fighting heart disease for over 50 years. It aims to raise awareness to prevent heart disease, and undertakes research to cure it.
Heart helpline: 0300 330 3311 (Mon to Fri, 9am to 5pm)
E-mail: hearthelpline@bhf.org.uk
Visit: www.bhf.org.uk 

Chronic Kidney Disease

Kidney Care UK is the UK’s leading patient support charity for those with a kidney condition.
Tel: 01420 541424 (Mon to Fri, 9am to 5pm)
E-mail: info@kidneycareuk.org
Visit: www.kidneycareuk.org

Kidney Research UK is a charity which provides patient information on kidney disease and raises public awareness.
Tel: 0300 303 110
E-mail: kidneyhealth@kidneyresearchuk.org
Visit: www.kidneyresearchuk.org


British Lung Foundation provides help for people affected by lung conditions, and conducts research to improve care.
Helpline: 03000 030 555 (Mon to Fri, 9am to 5pm)
Visit: www.blf.org.uk

NARA – The Breathing Charity provides support, information and care to people suffering with respiratory conditions.
Tel: 01604 494960
E-mail: info@thebreathingcharity.org.uk
Visit: www.naratbc.org.uk


Age UK offer a Dementia Adviser Service to help older people living with cognitive impairment or a diagnosis of dementia.
Tel: 01270 219 481 (Mon to Fi, 9am to 5pm)
E-mail: dementiaadvice@ageukcheshire.org.uk

Alzheimer’s Society is a dementia support and research charity.
National helpline: 0300 222 1122
Visit: www.alzheimers.org.uk  

Dementia UK is a charity that helps families face dementia.
Helpline: 0800 888 6678
E-mail: direct@dementiauk.org  
Visit: www.dementiauk.org.uk

Diabetes / Pre-Diabetes

Diabetes UK provides a wide range of products and services designed to help manage diabetes and pre-diabetes.
Careline: 0345 123 2399
Visit: www.diabetes.org.uk

Diabetes Essentials is a group education session organised and run by the Countess of Chester Hospital for people with diabetes or borderline diabetes.
Tel: 01244 365 234
E-mail: diabetes-essentials@nhs.net 


Epilepsy Society is a UK provider of epilepsy services, and makes a major contribution into world research into the causes, diagnosis and treatment of epilepsy.
Helpline: 01494 601 400
Visit: www.epilepsysociety.org.uk

Epilepsy Action exists to improve the lives of everyone affected by epilepsy. They offer confidential, personal advice.
Helpline: 0808 800 5050
E-mail: helpline@epilepsy.org.uk  
Visit: www.epilepsy.org.uk  
Text: 0753 741 0044

Heart Failure

The Pumping Marvellous Foundation is a patient-led charity to provide support and steps to alleviate common symptoms for those with heart failure.
Tel: 0800 978 8133
E-mail: hearts@pumpingmarvellous.org
Visit: www.pumpingmarvellous.org


Blood Pressure UK is a charity dedicated to lowering the nation’s blood pressure to prevent conditions such as heart disease and stroke.
Tel: 020 7882 6218
E-mail: help@bloodpressureuk.org
Visit: www.bloodpressureuk.org

Learning Disabilities

The Bren Project is a charity based in Chester which offers people with learning disabilities and autism the opportunity to experience supportive work placements throughout Cheshire.
Tel: 01244 313473
E-mail: admin@brenproject.org.uk  
Visit: www.brenproject.org.uk

The National Autistic Society is the leading UK charity for autistic people, including those with Asperger Syndrome, and their families. They provide information, support, pioneering services, and campaign for a better world for autistic people.
Tel: 0808 800 4104 (Mon to Thu 10am to 4pm, Fri 9am to 3pm)
Visit: www.autism.org.uk  

Cheshire Autism Practical Support (ChAPS) is a charity which offers a range of practical support activities, advice and services for all families across Cheshire.
Tel: 0344 850 8607
Visit: www.cheshireautism.org.uk  

Cheshire Down’s Syndrome Support Group (CDSSG) is a small local charity dedicated to supporting families, children and young adults with Down’s syndrome throughout Cheshire.
Tel: 01606 246171
E-mail: admin@cdssgroup.org.uk  
Visit: www.cheshiredownssyndrome.com

Severe Mental Health Conditions

Chapter is a charity who support people experiencing mental health issues in the West Cheshire area.
Tel: 01244 344409
Visit: www.chapterwestcheshire.org

Bipolar UK run a monthly Wirral Bipolar Support Group for anyone who is affected by bipolar. The group meets on the 1st Thursday of every month from 6pm to 8pm at Windsor Community Centre, CH62 5BX.
Tel: 0333 323 3885
E-mail: wirral@bipolarukgroups.org  
Visit: www.bipolaruk.org

ChesterPLUS is a local drop-in service helping over-18s to maintain their mental well-being through activities and mentor support.
Tel: 01244 343489
E-mail info@chesterplus.org  
Visit: www.chesterplus.org

Rethink Mental Illness is a charity whose goal is a better life for everyone affected by mental illness.
Advice and Information Service – 0300 5000 927 (Mon to Fri 9.30am to 4pm)
Rethink does not provide crisis support.

Peripheral Arterial Disease / Peripheral Vascular Disease

The Circulation Foundation promotes essential information on vascular disease for patients and raises public awareness.
Tel: 020 7205 7151
E-mail: info@circulationfoundation.org.uk
Visit: www.circulationfoundation.org.uk

Rheumatoid Arthritis

National Rheumatoid Arthritis Society provides information about the condition, how it can be managed and tips for living with rheumatoid arthritis.
Helpline: 0800 298 7650
E-mail: helpline@nras.org.uk
Visit: www.nras.org.uk

Versus Arthritis is a charity which provides information and supporting relating to arthritis in general, as well as rheumatoid arthritis.
Helpline: 0800 5200 520 (Mon to Fri, 9am to 8pm)
E-mail: enquiries@versusarthritis.org
Visit: www.versusarthritis.org

Stroke / TIA

Stroke Association supports stroke survivors and their family and friends.
Tel: 0303 303 3100
Visit: www.stroke.org.uk  

Brain Injury Rehabilitation & Development (BIRD) is a local charity based in Eccleston which helps people with any kind of brain injury.
Helpline: 0800 028 6256
Visit: www.birdcharity.org.uk

NeuroTherapy Centre is based in Saltney, and provides practical support and therapies to help manage symptoms of a wide range of neurological conditions.
Tel: 01244 678619
E-mail: info@neurotherapycentre.org  
Visit: www.neurotherapycentre.org

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