Mental Health Support

If you are feeling suicidal or feel like harming yourself or others, please go to A&E or call 999.

Otherwise if you need urgent mental health support, please contact Cheshire & Wirral Partnership (CWP) mental health helpline: 0300 303 3972
This helpline is open 24 hours a day, 7 days a week and is open to people of all ages.

Coping strategies for anxious times guide sheet available HERE. Translated copies are available if required.

Cafe 71 is a safe crisis space for people struggling with emotional and psychological distress. Anyone age 18+ can self-refer (or be referred by a relative, carer or health professional) by calling 01244 393139. Number 71 is located at 71-77 St Anne Street in Newtown, Chester. Cafe 71 also offers weekly activities. For the activities list (updated 28/6/21) click HERE.

Chester Central PCN Mental Health First

For low level mental health support for low mood, anxiety, stress or depression you can self-refer for support and counselling from Chester Central PCN by visiting HERE.

Please be aware that this service is not suitable for people already receiving care from the Primary Care Mental Health team, or if your problem relates to PTSD, trauma, an eating disorder, psychosis, or suicidal thoughts.

Silver Cloud - online mental health support

SilverCloud is Cheshire & Wirral Partnership's online self-referral service that will enable you to access a programme full of Cognitive Behaviour Therapy (CBT) techniques for anxiety and depression. It allows people to complete therapy in their own time, at a time and pace that suits them, whilst having regular weekly or fortnightly online reviews with a qualified mental health practitioner.

If appropriate for you, the SilverCloud programme can be tailored to your specific needs. It offers access to a number of different modules that provide information about depression and anxiety and tools and skills to manage these more effectively.

SilverCloud is particularly useful for individuals that have a busy lifestyle and would struggle to attend regular appointments during the day.

For non-urgent mental health support, please visit HERE to self-refer to the Silver Cloud mental health service.

Mental Health Support - Covid-19

If you have concerns or worries relating to the current Covid-19 pandemic, there is advice and support available from Every Mind Matters campaign dedicated Coronavirus resource: 
This includes tips on keeping well while staying at home, and helping to deal with anxiety.

Other Charities & Organisations Which Provide Mental Health Support

Below is a list of local and national charities and organisations which offer a variety of mental health support options. Please be aware that all the services and charities listed below are to be contacted at your own discretion.

ChesterPLUS is a local drop-in service helping over-18s to maintain their mental well-being through activities and mentor support.
Tel: 01244 343489

Chapter is a charity who support people experiencing mental health issues in the West Cheshire area.
Tel: 01244 344409

Cafe 71 is a safe crisis space for people age 18+ struggling with emotional and psychological distress, created by Spider Project Chester.
Tel: 01244 393139

Saneline is a helpline for people affected by mental illness.
Helpline: 0300 304 7000 (4.30pm to 10pm)

Samaritans are here for you, whatever you’re going through.
Call for free at any time of day: 116 123

Campaign Against Living Miserably (CALM) is dedicated to preventing male suicide.
Helpline: 0800 58 58 58 (5pm – midnight)

Rethink Mental Illness is a charity whose goal is a better life for everyone affected by mental illness.
Advice and Information Service – 0300 5000 927 (Mon to Fri 9.30am to 4pm)
Rethink does not provide crisis support.

  • Rethink– Blacon Mental Wellbeing Group is a monthly peer support drop in for anyone who has been affected by mental ill health, or who might otherwise feel alone or isolated.
    Contact: Julie & Gus 07493 523180

  • Rethink – Chester Support Group aims to provide regular support for those experiencing mental ill health who might otherwise feel alone or isolated. They provide a regular meeting place for people to share experiences, seek information, interact socially and make new friends.
    Contact: Zoe 07922 670521

Bipolar UK run a monthly Wirral Bipolar Support Group for anyone who is affected by bipolar. The group meets on the 1st Thursday of every month from 6pm to 8pm at Windsor Community Centre, CH62 5BX.
Tel: 0333 323 3885

Alcoholics Anonymous is here for you if you have a drinking problem and want help.
Helpline: 0800 9177 650

Narcotics Anonymous UK is here for you if you have a problem with drugs and want help.
Helpline: 0300 999 1212

National Drugs Helpline is a confidential helpline for anyone in the UK concerned about drug use.
Helpline: 0300 123 6600

Overeaters Anonymous Great Britain is here for you if you have a problem with eating compulsively and want to stop.
For the North West Intergroup ring: 07532 134014

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website