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Welcome to Northgate Village Surgery

Northgate Village Surgery is a friendly well established GP training practice. All our doctors, nurses and administrative staff are proud to offer the highest standard of patient-centred healthcare.

As our Surgery is a teaching practice we occasionally have medical students and junior doctors working with us to further their education. To find out more about the type of training we provide, click here.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the drop down menu above and on through the 'Further Information' links at the bottom of the page. Please have a look around and do send us some feedback if you like.

Skip the queue - get GP advice online by sending us an online consultation. Click the box below to get started!


Please note that online consultations can only be submitted from 6am on a Monday to 6.30pm on a Friday. If you have an urgent medical problem whilst we are closed over the weekend please call 111 or visit

You will receive a response from the Practice within 72 hours of us receiving your eConsult.

We want to hear from you!

The Northgate Village Surgery Patient Participation Group have created a short questionnaire to get patients thoughts & feedback on changes at the practice and services which we are providing.

To have your say please visit:

Blood Tests - Update 31 August 2021

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

For more information please visit:

Telephone Calls with a GP

For pre-booked telephone calls with a GP please be aware that they can only ring you once. Please ensure that you are ready, with your phone at hand, and are available to receive a telephone call within the allocated time window.

Please note, due to pressures caused by the pandemic, doctors are only able to deal with one problem per telephone consultation or face to face appointment. 

Proof of COVID-19 Vaccination

If you require proof of vaccination for purposes such as travel, please download the NHS App. Your COVID vaccinations will be displayed in the App if you were vaccinated in England.
If you were vaccination in England and your vaccinations are not appearing on the NHS App, please contact the practice. We will report the issue to the national support team and will contact you with further information.

If you were vaccinated in Wales please contact NHS Wales to get their COVID Pass:
Please provide us with proof of vaccination so we can update your medical records, as notification of vaccination is not currently coming through automatically for patients vaccinated in Wales.

If you were vaccinated outside of the country, please provide us with proof of vaccination so we can update your medical records. Please note that this will not appear on the NHS App or COVID Pass.

Local Support - COVID-19

For a comprehensive guide to local support for Chester residents click HERE.

If you are elderly or vulnerable and are struggling to get food or medicine delivered, please contact the Cheshire West and Chester COVID Response Centre on 0300 123 7031. (open Monday to Friday 8am-7pm and Saturdays 9am-12.30pm)

Local delivery is available for people who are vulnerable and self-isolating. A list of local shops offering delivery is available HERE. For up to date information on local services visit the Live Well Cheshire West website by clicking HERE.

National Support - COVID-19

The Government have launched a new website to use in finding out what help you can get if you are affected by coronavirus:

COVID-19 Vaccination Programme

The St Columba's vaccination site is now closed. Thank you to all staff and volunteers who helped run the site from January to June 2021.

All adults age 18+ are now eligible for the free COVID vaccination. To get booked in please visit or, or alternatively ring 119.

To learn more about the COVID vaccine click HERE.

To find our more about the COVID Vaccination Programme in Cheshire click HERE.

Oxford AstraZeneca Vaccine and Blood Clotting

The MHRA is carrying out a detailed review of reports of a very rare blood clotting problem affecting a small number of people who have had the Oxford/AstraZeneca vaccine.

The problem can also happen in people who have not been vaccinated and it's not yet clear why it affects some people.

The COVID-19 vaccine can help stop you getting seriously ill or dying from coronavirus. for people aged 30 or over and those with other health conditions, the benefits of being vaccinated outweigh any risk of clotting problems.

Call 111 immediately if you get any of these symptoms starting from around 4 days to 4 weeks after being vaccinated:

  • a severe headache that is not relieved with painkillers or is getting worse
  • a headache that feels worse when you lie down or bend over
  • a headache that's unusual for you and occurs with blurred vision, feeling or being sick, problems speaking, weakness, drowsiness or seizures (fits)
  • a rash that looks like small bruises or bleeding under the skin
  • shortness of breath, chest pain, leg swelling or persistent abdominal (tummy) pain

Find out more about the COVID-19 Vaccination and blood clotting HERE.

Free Personal Protective Equipment (PPE) for Carers

From Monday 8th March, Cheshire and Warrington Carers Trust are pleased to be able to offer free PPE for carers who don't live with the person they provide care for. Carers will be able to collect a package of gloves, aprons, face masks and hand gel from our Resource Centres in Northwich and Chester. For more information or to request PPE please contact us on advice@cheshireandwarrington, our helpline 0300 1020008 or clicking on the link

We are aiming expand our collection points to include Winsford and Ellesmere Port during the following week.

All collections must be by prior arrangement at the agreed times.

Phlebotomy Appointment Availability 

The practice is starting to resume its Chronic Disease clinics following on from the COVID-19 pandemic. To ensure that we focus on our patients with a Chronic Disease we have taken the decision to reduce our routine blood appointments (phlebotomy). As a result of this action you may be advised when trying to book a routine blood appointment at the practice that you will need to book at the Phlebotomy service at the Countess of Chester Hospital instead.

Exemption from Wearing a Face Covering - COVID-19

Those who have an age, health or disability reason not to wear a face covering should not be routinely asked to provide any written evidence of this. Written evidence includes exemption cards.

There is no legal requirement for you to show an exemption card.

If you would like to use an exemption card you can use the Government exemption cards available to download HERE. You can also download more specific exemption cards HERE & HERE. Some transport providers have produced their own exemption cards which you can print and show to drivers/staff.

As there is no requirement to provide any written evidence to support exemption from wearing a face covering, you do not need to have a letter from your GP to support this.

Government advice on the use of face coverings can be found here:

GP Appointments Update - COVID-19

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact where possible and help stop the spread of coronavirus.

Face-to-face appointments are available to all patients, but you will be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. If the Doctor feels you need to be seen, they will arrange for you to come in. If you have coronavirus symptoms please do not attend the Practice.

To ensure patient and staff safety, if you have a booked appointment you must arrive at the time of your appointment - if you are early then the clinical room may not be available, so we may ask you to return at your appointment time.

Wherever possible, please complete an online consultation instead of telephoning by clicking HERE.

Nurse Appointments Update - COVID-19

After several months of running extremely limited nurse clinics, we are now able to offer pre-bookable routine appointments for things such as cervical smears, blood tests and health reviews.

To ensure patient and staff safety, if you have a booked appointment you must arrive at the time of your appointment - if you are early then the clinical room may not be available, so we may ask you to return at your appointment time.

Please note that while we are not currently offering ear syringing appointments, you can still book a telephone consultation with one of our Nurses for advice on how to treat a blocked ear at home.

Our Nurse appointments are currently available to book up to 10 days in advance.

Access to the Fountains Health Building - COVID-19 (updated 20/07/21)

Throughout the pandemic we have strived to make the practice as safe as possible to our patients and staff. We will continue to do so going forward, and from the 19th July nothing will change at the practice. 

 The doors will remain closed to the Fountains Health building. This is to reduce the spread of COVID-19 through people coming in who don't absolutely have to.

The Practice is still open.

If you have been booked in for an appointment, please use the intercom buzzer by the front door to speak to a member of staff who will open the door for you. Please wear a face covering such as a mask or scarf, unless you are exempt.

If you have been asked to bring in a sample, please use the intercom buzzer by the front door to speak to a member of staff who will open the door for you. Empty sample pots are available from the Reception desk on the first floor.
Please put full sample pots in the post box by the front door wherever possible - make sure that the lid is tightly fastened, your details are written on it, and make sure it is inside a plastic bag.

If you need to put in a prescription request or hand in a letter please use the post box by the front door.

Lift access to the building will be affected. You can only use the lift from the car park if you have an appointment at the Practice, and you will need to use the intercom buzzer to gain entry.

We appreciate your patience and co-operation during this time.

Fit Notes & COVID-19

We cannot issue fit notes to cover you for self-isolation. If you have symptoms of coronavirus and have used the 111 coronavirus service ( OR if you are living with someone with symptoms of coronavirus, you can get an isolation note at: 

We strongly suggest that employers use their discretion around the need for medical evidence for a period of absence where an employee is advised to stay at home due to suspected COVID-19, in accordance with the public health advice being issued by the government.

COVID-19 and your information

Click HERE to view the supplementary privacy note on COVID-19 for patients.

Organ & Blood Donation

Did you know that you can register online to become an organ or blood donor?

To register for Organ donation please click HERE.

To register for Blood donation please click HERE.


(Site updated 31/08/2021)
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